When I was in my mid-teens I happened to get a job working the grill at a local McDonald’s. To some people, the idea of working at McDonald’s is anathema because they see it is a job unworthy of anyone with skill. To some extent that is true, but I think that it was a tremendous job because it gave me the opportunity to learn some of the important things that you are supposed to learn growing up – responsibility, punctuality, diligence, teamwork, etc.
One of the most important things I learned in my time with Micky D was the importance of systematizing processes, and this post contains a few of my thoughts on the subject, as well as a link to instructions on creating your own personal user manual.